Melançon Enterprises • a multidivision multinational since 1980

The "get your refund in advance" (no, actually get a loan at horrible rates) saturation advertising by H&R Block that I observed on the streets of New York City last year should have been enough to keep me miles away from them permanently.

But my mother had a good experience with them this year (in person in Sears), and they looked as good as *any* of the "free federal filing" (no hint at what state filing will cost) offerings out there.

It was $30 for the state, for the record, but I should have stayed away.

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Danielle H: Hello Benjamin, welcome to H&R Block's TaxCut Online Chat Support in North America! How can we assist you today?
Benjamin Melanon: Hello, thank you. I'm filing from Massachusetts and we were granted an extension due to "April 16 storm"
Benjamin Melanon: But I think taxcut is sending or is about to send my form and I've had no chance to request an extension based on this disaster relief...
Danielle H: Ok Im not to clear about the extension for the storm but you can call the IRS and check with them
Benjamin Melanon: See IR-2007-92, April 18, 2007

WASHINGTON — Taxpayers affected by the major storm that hit the Northeastern United States April 16 now have until Thursday, April 26 to file their tax returns, the Internal Revenue Service said today.
Danielle H: who can better assist you, sorry i was unable
Danielle H: to assist you better
Danielle H: correct
Benjamin Melanon: My problem is *this* sentence:
Benjamin Melanon: Affected taxpayers can mark their paper tax returns with the words “April 16 Storm.” Taxpayers who e-file their returns can use their software’s “disaster” feature, if available.
Danielle H: is the program not offering that choice
Benjamin Melanon: exactly, and it's not going to?
Danielle H: Ok I do want to say I apologize for the inconvenience that you are going through but what you will need to do in this matter is call the IRS in making sure that you have that extension on your return
Danielle H: 1-800-829-1040
Benjamin Melanon: I'm on verify e-mail address, to be safe can I back out up to printing the form, so I can write "April 16 Storm" on it? There's no question that I'm eligible for the extension, the issue is alerting the IRS.

No response. Thanks, H and R Blockheads! ::sigh::